idd888 Privacy
Policy

1 Introduction

idd888 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us not only with their gaming activity but also with sensitive personal and financial information. That trust is something we take seriously and work hard to maintain every single day.

This Policy applies to all personal data collected through the idd888 website, mobile application, customer support channels, and any other touchpoint through which you interact with idd888. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

If you have any questions about how idd888 handles your personal data, please contact our support team using the details provided in Section 14 of this Policy.

2 Personal Data We Collect

idd888 collects the following categories of personal data from players and platform visitors:

idd888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (for example, health-related data in the context of responsible gaming self-exclusion requests).

3 How We Collect Your Data

idd888 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the idd888 platform, including cookies, web beacons, log files, and similar tracking technologies that record your device information, IP address, and browsing behaviour on our platform.
• Third-party sources: Data received from payment processors (such as GCash, Maya, BPI, BDO, and Metrobank) for transaction verification, identity verification service providers for KYC compliance, and fraud prevention partners.
• Publicly available sources: In limited circumstances, idd888 may verify information against publicly available records to confirm your identity or detect fraudulent activity.

4 How We Use Your Personal Data

idd888 uses the personal data we collect for the following purposes:

• Account management: To create, verify, and maintain your idd888 player account, including processing your registration and KYC documentation.
• Service delivery: To provide access to all idd888 games, betting markets, wallet functions, and platform features you have registered to use.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely through your chosen payment method.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations under the AMLA, age verification requirements, and reporting obligations to relevant authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other illegal or prohibited conduct on the idd888 platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and provide responsible gaming tools and interventions where appropriate.
• Customer support: To respond to your queries, complaints, and requests through our support channels.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw your consent at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the performance, features, and user experience of the idd888 platform.

idd888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5 Legal Basis for Processing

idd888 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and applicable data protection principles:

• Contractual necessity: Processing required to fulfil our obligations under the idd888 Terms & Conditions, including account management, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering, age verification, and tax reporting obligations.
• Legitimate interests: Processing carried out for idd888's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

idd888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC and age verification service providers engaged by idd888 to verify your identity and comply with regulatory requirements.
• Fraud prevention and security partners: Service providers who assist idd888 in detecting and preventing fraudulent activity, money laundering, and other illegal conduct.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on idd888's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, law enforcement bodies, and regulatory authorities where idd888 is required by law to disclose your personal data, including the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC).
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by idd888 in connection with the operation of the platform, subject to confidentiality obligations.

7 Data Retention

idd888 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, idd888 retains player account data for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations and applicable gaming regulations. Transaction records are retained for the period required by applicable tax and financial reporting laws.

Where personal data is no longer required for any lawful purpose, idd888 will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

You may request the deletion of your personal data at any time by contacting our support team. Please note that idd888 may be required to retain certain data notwithstanding your deletion request where retention is required by applicable law or regulation.

8 Cookies and Tracking Technologies

idd888 uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse usage patterns. The following types of cookies are used on the idd888 platform:

• Strictly necessary cookies: Essential for the operation of the idd888 platform, including maintaining your login session and enabling core platform functions. These cookies cannot be disabled.
• Performance cookies: Used to collect anonymised information about how players use the idd888 platform, helping us identify areas for improvement and optimise platform performance.
• Functional cookies: Used to remember your preferences and settings on the idd888 platform, such as your preferred language and display settings.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of idd888 marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the idd888 platform. For more information about managing cookies, refer to your browser's help documentation.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by idd888:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed by idd888, as set out in this Policy.
• Right of access: The right to request a copy of the personal data idd888 holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data idd888 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to idd888's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on idd888's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that idd888 has processed your personal data in violation of the Data Privacy Act of 2012.

10 Data Security

idd888 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the idd888 platform.
• Encrypted storage of sensitive personal and financial data on secured servers with restricted access controls.
• Regular security assessments, penetration testing, and vulnerability scanning of the idd888 platform and infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Strict internal access controls ensuring that only authorised idd888 personnel can access player personal data on a need-to-know basis.
• Comprehensive staff training on data protection obligations and security best practices.

While idd888 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, idd888 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

You also play an important role in keeping your data secure. Please ensure that your idd888 password is strong and unique, and that you do not share your login credentials with anyone.

11 Minors and Age Restriction

The idd888 platform is strictly intended for adults aged 21 years and above. idd888 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the idd888 platform in any capacity.

If you are a parent or guardian and believe that your child has registered an account on idd888, please contact our support team immediately so that we can take appropriate action.

12 Third-Party Links

The idd888 platform may contain links to third-party websites or services, such as payment provider portals. idd888 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the idd888 platform and does not extend to any external websites or services you may access through links on our platform.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites. idd888 has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

13 Updates to This Privacy Policy

idd888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made to this Policy, idd888 will notify registered players by posting a prominent notice on the idd888 platform and, where practicable, by sending a notification to your registered email address.

The revised Policy will take effect from the date stated in the update notice. Your continued use of the idd888 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. The date of the most recent revision is displayed at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how idd888 is protecting your personal data. If you do not agree to any changes to this Policy, you should cease using the idd888 platform and contact our support team to close your account.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way idd888 handles your personal data, please do not hesitate to contact our Data Privacy team. Our support agents are available 24 hours a day, 7 days a week via live chat on the idd888 platform.

You may also reach our support team by email. Our contact email address is displayed in the footer of this page as plain text for your reference. Please include your registered account username and a clear description of your query or request to help us respond as efficiently as possible.

idd888 is committed to resolving all data privacy queries and complaints fairly, transparently, and in a timely manner. Your trust is the foundation of everything we do, and we will always work to earn and maintain it.